Job Details

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The Dining Room Lead will ensure efficient restaurant operation and maintain high production, productivity, quality, and customer service standards. Supervise and coordinate activities of dining room personnel to provide timely and courteous service to our residents and guests by performing the following duties.

Required Experience

• Associates degree or equivalent; or one to three years related experience and/or training; or equivalent combination of education and experience. Fine dining experience preferred.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
• Ability to apply good judgment in understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Maintains a high energy level and is a self-motivator.
• Carries incredibly high standards in their work.

Primary Responsibilities

• Staffing responsibilities including: Interviewing, hiring, training, coaching, and scheduling.
• Schedule dining reservations and arrange parties or special services for diners.
• Greets guests, escorts them to tables, and provides menus.
• Handles and fixes all complaints to ensure a great dining experience for residents and guests.
• Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons.
• Inspects dining room serving stations for neatness and cleanliness.
• Inventories table linens and other dining room supplies for tables and serving stations.
• Work toward continual improvement of the overall organization.

Equal Opportunity Employer