Job Details

We are hiring for a full-time Community Support Specialist at Leading By Example LLC!

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Leading By Example, LLC is not just any other mental health agency. We are the leaders in the next generation of mental health practice. Our mission; to improve the quality of life for children, adults, and families worldwide. We are a united team of hard working, supportive, genuine life long learners who practice in excellence and strive to help individuals make breakthroughs in achieving their mental health goals and leading healthier more balanced lives.

By providing community services in Baltimore County, Baltimore City, and Harford County, Leading By Example offers a wide reach into many different settings in various neighborhoods and communities. The successful candidate will be driven by building relationships and connecting with others to produce healing and restoration. You are a tenacious and dedicated person who enjoys learning from others, helping people, and are a patient and concise communicator.

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This is an hourly full-time position. The rate is $23/hour. This is a M-F schedule working 8 hours a day either 9:00am-5:00pm or 10:00am-6:00pm, and can be further discussed in the interview.

The Community Support Specialist is responsible for facilitating targeted case management services for adults. The CSS will maintain a minimum caseload of 20 (no more than 40) TCM clients and will provide 1-5 service hours per client per month. CSS must provide a minimum of 70 billable services per month. CSS may potentially service PRP clients on an as needed basis to meet the caseload/service hour requirements. The CSS is required to participate in Clinical Supervision sessions once per month.

Hiring Process Information:

• Please complete the online application in its entierty. Once the application is completed, your information will be sent directly to the HR department for immediate review.
• The HR department will reach out to you via email to schedule a 30 minute phone screening.
• If you are chosen to move forward, the HR department will schedule you a virtual interview with the program manager.

Responsibilities Include:

Direct Services:

• Provide each assigned client with their prescribed number of Targeted Case Management (TCM) Non Coc and Psychiatric Rehabilitation Program (PRP) service hours per month.
• Facilitate intakes and completes assessments to establish service goals and care plans (treatment plans).
• Provide support and referrals to community resources, including housing; link to entitlements/benefits, and behavioral and somatic health care providers; and assist in developing social support systems and monitoring of engagement of services.
• Implement interventions identified on behavior and/or rehabilitation plan.
• Model positive behaviors and character to clients and the community at all times.
• Adhere to the terms, rules, regulations, and policies of LBE.
• Assist with the development and implementation of individual and treatment plans.
• Review the treatment goals and interventions with the client and obtain required signatures each authorization period (bi-annually) at minimum.
• Provide emergency crisis intervention and conflict management to identified clients.
• Track, monitor, and document the client's progress in achieving established goals and utilization of community resources. Also, utilize designated documentation tools.
• Ensure clients receive assistance and support with physical and somatic health management needs which includes understanding and managing medication.
• Educate and support clients and families in implementing effective behavioral intervention strategies at home and in the community.
• Develop and implement therapeutic recreation, cultural enrichment, and independent living skills activities.
• Facilitate family and community support.
• Complete progress notes and monthly summaries for TCM and PRP on a weekly and monthly basis.
• Complete critical incident/hospitalization reports and submit them to the supervisor within 48 hours.
• Submit all documentation as it pertains to progress notes, monthly summaries by specified deadline.
• Collaborate with therapists, PRP workers, case managers, rep payee, doctors, psychiatrist, DSS case manager, private landlords, realtors, property managers, HCAA, Harford County Health Department, United Way Homeless Services, etc.
• Assist clients with applying to SOAR SSI/SSDI on a bi-annual basis.
• Attend therapy appointments for intensive clients in crisis.
• Attend further training as required for LBE..
• Participate in LBE supervision.

Documentation:

• Complete intake packets for assigned clients.
• Complete care coordination notes for each visit with clients.
• Complete Biopsychosocial Assessments and treatment plans for clients when required.
• Complete critical incident/hospitalization reports and submit reports to your supervisor within 48 hours.
• Submit all documentation by specified deadlines and communicate any difficulties in doing so.
• Complete collaboration notes where appropriate

Coordination:

• Collaborate with each client's therapist on a monthly basis. Collaboration efforts may be face to face or by phone.
• Collaborate with each client's various treatment providers on a regular basis.

Supervision:

• Participate in supervision sessions with the TCM Manager once per month.
• Attend a general staff meeting on a monthly basis.
• Attend clinical training sessions when required.

Position Requirements/Qualifications:

• Bachelor's Degree in Mental Health field Required, and 1 year experience in Mental Health or
• Bachelor's Degree in field other than Mental Health Required and 2 years experience in Mental Health.
• Reliable and current Auto Insurance (State minimum for Maryland).
• Valid Maryland Driver's license
• Ability to pass a criminal background check.
• Great written and verbal communication skills
• Experience with EMR/EHR systems
• CPR/ First Aid Certification.

Benefits (including but not limited to):

• Medical, Dental, and Vision insurance beginning on the 1st of the month following the 60th day of employment. FSA/HRA available. LBE pays for employee life insurance.
  
• New employees may utilize PTO days after their 90-day Introductory Period. The amount of PTO new employees are front-loaded at the beginning of each calendar year is based on the length of service determined by the Organization: After 1 year employees will receive 15 days of PTO, after 5 years you will receive 20 days of PTO, and after 10 years 25 days of PTO. Employees will receive time and a half for any agency-determined holidays that employees are scheduled to work, and employees birthday is considered a paid day off that does not affect your PTO balance. Employees will receive Sick and Safe Leave according to Maryland State Law.
  
• LBE offers contributions to a Simple IRA after one year of employment. LBE matches up to 3% of annual contributions.

• LBE offers an annual $300 training/education stipend.

Requirements

Requirements are listed in the Job Description.