Job Details

Medical Front Desk Representative, Full-time, Midland, TX

Why AllerVie Health?

Millions of people live with allergies, asthma, and complex immunological conditions that quietly disrupt their daily lives - from poor sleep and chronic discomfort to limits on how they work, move, and show up for the people they love. Too often, care is fragmented, reactive, or focused on managing symptoms instead of truly improving quality of life.

AllerVie Health exists to change that. Our mission is simple but powerful: help patients achieve and maintain better health - free from the symptoms and suffering that hold them back. Through comprehensive, personalized care, we support patients at every stage of their journey, delivering real relief and measurable improvements in how they live day to day.

As a growing healthcare organization, we're expanding access to specialized allergy and immunology care across communities - and building teams that make that impact possible. Whether you're in a clinical, operational, or corporate role, your work directly supports patients getting their lives, energy, and confidence back. If you're motivated by meaningful work and want to be part of a mission you can feel, we'd love to meet you.

About You:

You're motivated by patient-centered work and believe great care starts with integrity, accountability, and compassion.

You take pride in delivering high-quality care while supporting patients and teammates with empathy and professionalism. You bring optimism to your work, advocate for patients, and believe small moments of care can make a big difference.

If you're driven by purpose and want your work to truly impact lives, we'd love to connect.

Job Summary:
AllerVie Health is seeking a friendly, organized, and service-oriented Medical Front Desk Representative to join our team. This vital role serves as the first point of contact for our patients and plays a key part in ensuring a seamless and welcoming experience at our clinic. We're a growing organization committed to delivering exceptional allergy and immunology care-and we're looking for team members who share our passion for making a difference in the lives of others.

Location: 5000 Briarwood Avenue Midland, TX 79707

Pay Range: Starting pay is $16 an hour, depending on experience.

Key Responsibilities:

• Greet patients warmly and manage check-in/check-out processes with professionalism and accuracy
• Answer phone calls, respond to patient inquiries, and schedule or modify appointments as needed
• Collect co-pays and payments at the time of service; explain billing policies and assist with payment arrangements
• Maintain accurate patient records and support administrative tasks such as scanning, filing, and insurance verification
• Communicate effectively with clinical staff and providers to ensure coordinated, efficient care delivery

Qualifications, Education, and Experience:

• High school diploma or GED required
• Prior experience in a healthcare or medical front office setting strongly preferred
• Excellent interpersonal and customer service skills with a friendly, professional demeanor
• Strong written and verbal communication abilities
• Highly organized with attention to detail and the ability to multitask in a fast-paced environment
• Comfortable using Microsoft Office tools (Word, Outlook, etc.) and electronic scheduling or EMR systems

Why Join AllerVie?

When you join AllerVie Health, you become part of a purpose-driven team dedicated to transforming lives through compassionate allergy care. We recognize and value the experience, perspective, and commitment you bring to our mission. In return, we offer competitive compensation and comprehensive benefits that empower you to thrive. This support enables you to give your best to the patients who count on us every day.

Benefits:

• Medical, Dental, and Vision Insurance Plans
• Employer HSA contribution
• Employer-Paid Life Insurance
• Supplemental benefit offerings
• 401(k) Plan with employer match
• Generous PTO and paid holidays

Learn About Us:

Career Page: Open Positions - AllerVie Health
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AllerVie Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.