Job Details

Loan Operations Specialist II

Location: BCS or West Texas

Responsible for the efficient and accurate processing of all loan booking reviews, receive and track all original loan closing documentation, add and delete items from loan document exception log, create loan files, process payment notices daily, process monthly remittance of documentary stamps, review payoff letters for accuracy. Create and maintain positive relationships with both internal and external clients.

Job Functions:

• Reviews loans booked on the core system for accuracy from the approval, documents and booking checklists provided (to include all new, renewed, extended and modified loans).
• Track all original loan closing documentation from processors, officers, title companies, attorneys.
• Update Loan Documentation Report to add new files to be received, missing documentation and remove items as necessary
• Create Note file and Documentation files from the closing documents received.
• Process payment notices daily (print, mail and maintain adequate supply of envelopes necessary for this duty)
• Process monthly remittance of documentary stamp tax to the Department of Revenue.
• Review payoff letters for accuracy.
• Provides quality client service by delivering prompt and accurate information.
• Maintains a current working knowledge of all Bank policies and procedures, laws and regulations applicable to position.
• Communicates with clients and lenders regarding loan accounts.
• Processes various maintenance updates to the core system, such as officer/address changes.
• Perform other tasks for Loan Operations Manager or executive team as needed.

Key Qualifications:

• Possesses thorough knowledge of loan servicing for all types of loans.
• Ability to work with minimal supervision
• Excellent client interaction skills
• Strong knowledge of Microsoft Office products, i.e. Excel and Word
• Proficient with 10-key and keyboarding skills
• Knowledgeable with financial institution operating policies and procedures and banking regulations, state and federal.

Position Requirements:

• High School diploma or equivalent
• Minimum of 5 years of experience in all areas of loan servicing